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Frequently Asked Questions

Minerals attribute to many physiological functions via enzyme function, transferring nutrients across the cell membranes and helping the skin to better perform its metabolic functions and aid cell renewal. Vital to the skin’s healthy function are magnesium, calcium, potassium, zinc and sodium, which attract and retain water and helps maintain moisture levels as well as supports the production of collagen.

Diaa-jo Pte. Ltd. offers FREE shipping with a minimum order of S$100 or more within Singapore & RM200 within Malaysia. Verify the total price of your order before clicking on the “Check Out” button to make sure your order total has reached the minimum.

It is the opposite. Dead sea minerals strengthen skin tissues helping to maintain skin chemical balance. This, in turn, stimulates blood circulation and removes harmful toxins. The minerals are perfect to alleviate skin problems, keeping the skin healthy at optimum.

Like all products however, it depends on individual skin type and some types may be unsuitable with our products. Do let us know if you face any issues.

Yes it is safe to use the dead sea mud mask.

For Normal Use it is recommended to use 2-3 times per month, for best results and maximum benefits. For treatment use, recommended once or twice a week.

*Dead Sea Mud is high in minerals which can cause a tingling feeling or a feeling of burning during application and after washing, as the mud creates heat and activates blood circulation. This feeling will go away after a few minutes from washing off the Mud.

The Scrub Soap is ideal for all types of skin, and usually used as part of your daily routine to exfoliate/cleanse the face and body. The Soothing Scrub Salts are used for exfoliating the Body and are very rough to exfoliate dead skin cells and deep cleanse. For Sensitive skin, it is recommended to use the Body Scrub Cream which is of creamy base, and facial Exfoliative Cream as both items are gentler on the skin.

*For sensitive skin, for better evaluation to your skin’s reaction with any new item, we would recommend test the product on a small area on your hand to make sure you do not get any reactions.

For dry skin it is recommended to use any of the following cleansers:

The Gentle Cleansing Milk is ideal for daily cleansing routine, which offers moisturizing level for Dry Skin, used daily.

Also, the Mud Soap as it cleanses and moisturizes the skin due to the high content of oils, used twice daily (morning and night).

The Gentle Cleansing Milk is ideal for daily use, and you can use the Salt Soap or Scrub Soap for combination skin to rinse it off and include it to your daily routine for face cleansing.

The Salt Soap is ideal for daily use.

The Dead Sea Mineral Salt Soap and Dead Sea Mud soap offer deep cleansing to the skin (face and body) and offer healing benefits in treating skin aliments like acne, eczema, and psoriasis, rashes, etc.  The only difference is that the determination of the best soap is according to the nature of the skin. The Mud Soap is ideal for Normal and Dry Skin, while the Mineral Salt Soap is ideal for Normal and Oily skin. The Salt soap is made of dead salts so rich in salt minerals, and the Mud soap is made from dead sea Mud so its rich in oils and mud minerals.

The Mud in the Facial Mud Mask tube and Natural Mud Jar is the same Mud Formula but is offered in different sizes for ease of application according to the use.

Cooling Toner Cream is a toner cream which is used on a cleansed face before applying your moisturizer. For Males, it is used as an aftershave cooling cream.

Your time is important to us! Orders are normally shipped within 24 hours. We usually use the local post which normally take up to 5 working days. However in case of urgency or special requirements, you can state that in “Note” category in your order & we will get in touch with you ASAP

Contact us immediately! We want you to be completely satisfied with a smooth, care-free delivery process and a fantastic product each and every time you order from us. Whether by e-mail or by phone +6598201087

Due to high demand, there are times where many of our items quickly sell out.
We sincerely apologize for any inconvenience. If an item selected is out of stock at the time of your order, you will be notified via email and given an estimated date of shipping.

Yes, the products are certified halal by the Deputy General Mufti of Amman from the Ministry of Endowment and Islamic Affairs, Hashemite Kingdom of Jordan.

View the official document here.

Yes, it is. Refer to the Health Certificate here

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